Schedule Service at Patrick Hyundai in Schaumburg, IL

Patrick Hyundai Service Updates

We’ve improved our processes to better serve you and your Hyundai!

EXTENDED HOURS:

• Monday through Thursday | 7:00 am until 7:00 pm
• Friday 7:00 am to 6:00 pm
• Saturdays  8:00 am to 4:00 pm
• Doors open at 7 am for check-in
• Techs begin working at 7:45 am
• Last scheduled appointment is now 7:30 pm (we close at 9 pm)

GREETER

• Our new greeter will assist customers as they pull into the service drive until checked in by a Patrick Hyundai service advisor.

TOTAL TIME TO COMPLETE SERVICE

• We recently hired an additional journeyman and two new lube techs to ensure faster service.

CONDITION OF VEHICLE ON RETURN | CLEANLINESS OF VEHICLE ON RETURN

• We recently hired a new company who will be handling our car washes along with the addition of two new employees.
• We are in the process of adding a drive-through car wash (coming in Fall/Winter 2023)

EXPLANATION OF SERVICES PERFORMED

• We recently incorporated a new app that allows our service advisors and techs to communicate with you via text and video, allowing you to be part of the process while your car is being serviced.

SERVICE LOANERS

The COVID-19 pandemic continues to deplete the availability of service loaners as dealers’ inventory levels drop due to the continuing global shortage of computer chips.

To alleviate this shortage, we can provide alternate transportation such as a rental car, when available, for customers whose services are expected to be 3.5 hours or longer. For customers who do need to drop a vehicle off while being serviced, we can provide shuttle service within 10 miles of the dealership. If you have any questions when scheduling service, please call 847-230-8231.

We’re making it simple to service your new or used Hyundai here at Patrick Hyundai because we understand sometimes 24 hours isn’t enough in one day.

It’s so easy with Patrick Direct Service Scheduler. You can either use our dedicated service phone number 847-230-8221 or schedule Hyundai service anytime anywhere with our online scheduling tool seen below.

When servicing your Hyundai is that easy, it’s a Patrick Thing.