Customer Testimonials
Good and reliable place for buying a car
Best Hyundai dealer in the area
The folks and the service are great
Ask for Mr. Polcik! He helped me purchase my car, he helped us in many ways and was also very pleasant to talk to! Highly recommend working with him!
My experience at Patrick Hyundai was a very nice one Mike my service rep was fantastic everyone there was very friendly and helpful
We previously leased a Palisade through Patrick but decided the vehicle was too large for us and wanted to turn-in our lease early. Manny helped us with the process and it could not have gone better. He listened to our needs, provided us a variety of options within our preferred price point, and made the process incredibly easy. Most importantly, he did not pressure us into making a decision. He found us the perfect Tucson and we couldn't be happier. I highly recommend Manny!
Patrick Hyundai is a great dealer for service work! Clear communications before and after work is completed. Professional and friendly.
Scott Jose and Mandash and his son provided excellent customer service thank you
Patrick Hyundai and Genesis have been taking care of my family for over 10 years. We absolutely LOVE this dealer team! Every single person you work with at Patrick Hyundai from finance, to service, to sales, to online folks are TOP NOTCH (professional, courteous, and always customer focused). This dealership is hands down the BEST in Illinois the Patrick promise is REAL! and we are a Patrick family for life. Our kids, our friends, our in laws, and my parents are all Hyundai owners. I recently bought my 10th car from Manny Diaz (list below). We consider Manny part of our ...
Easy, painless car buying experience. Dawid is a great sales professional. Would buy from again.
I had been to service in September and had the pleasure of having Ulysses help me. This time I went in for sounds of transmission. I got an appointment in 2 days and the service agent went right away to the mechanics. Out comes Ulysses and to my surprise, he remembered me, after one visit! We went for a drive to listen to transmission. He is SO knowledgeable and explains the issue so clearly. I was so impressed what he knows and his friendly attitude. I would say employee of the year!!
Was able to purchase a car without any hassles
I was apprehensive about buying a new car, since my experience of years past was that of sharks waiting to pounce on the first chance! This experience at Patrick was amazing! First off, John Roberts was persistent, yet respectful of my communication wishes. It was through his efforts that I decided to give Patrick a go. Arriving and navigating the current construction was a bit trying, but Dave more than made up for the inconvenience with his professionalism and friendly manner. From start to finish both John, Dave and the Patrick team made this a the best experience possible. I ...
Nice selection of cars. They didn’t budge on the price but that’s alright. Tom was very easy to work with, no pressure , just there to help you with the car and get through the sales process. Also helped get my Bluelink account created. They will try to sell you additional warranties for $1,000s during the paper signing process, just need to say no thanks 35 times and you’ll get through it. Overall very nice people and would buy from again.
A great unpressured experience, from the time we walked through the door looking for a new Hyundai until we left driving a new Santa Cruz. Our sales person Dave P. showed us what we were looking for and took time explaining the features of the truck. THANK YOU Patrick Hyundai!
Amazing experience from start to finish! David was very understanding of our needs and facilitated the purchase of our Genesis GV70 with such ease. All of the staff were extremely friendly and welcoming. After we purchased our car the GM came to thank us and to make sure our experience was satisfactory, which it was!
Sam in the service department is the best customer service representative that I've ever encountered! Many times, trips to the service department aren't happy visits but Sam made it less painful. She was kind, knowledgable, communicative and considerate. She took the time to explain everything to me and was always willing to provide extra information when needed. She went above and beyond to help me get back on the road and kept me updated along the way. Patrick Hyundai scored big time having her on their team. She must be protected at all costs!
Picked up my 2023 Sonata Hybrid, which I ordered in February 2023, this past weekend. Although from "order to delivery" was quite a long time, Tom, my sales associate, explained the long delivery time when I initially ordered the car. Throughout the wait period, he kept me informed of vehicle status. From sales through financing, I am very pleased with the honesty, professionalism, and genuine caring Patrick Hyundai provides. They're number 1.
Patrick Hyundai Service is excellent. They definitely will get your car right. You must give them a try.
My salesperson was Guido. Kept in touch with information via text. He exceeded my expectations with helping me get the car that fit my budget. Did not feel pressured at all during the sales process. Patrick Hyundai should be glad they have someone like Guido,
Absolutely wonderful experience! It was the best experience we have ever had while purchasing a car. No high pressured sales or finance team. Communication was amazing and they found us exactly what we were looking for. Our Sales Advisor was Kaezarr Galindez. He was professional, informative and extremely easy to work with. Highly suggest reaching out to Kaezarr for your next car. Brandon from the sales management team was also extremely helpful and very easy to work with. Joshua Thum from the finance team was informative and very helpful. He was not pushy and respectful of our time and decisions. ...
Cannot say enough about the personal service I received purchasing new car. Joe, Kaezarr and Alan even Alan in Finance provided super service. If you are buying new car, strongly recommend this team of professional. Great help/no pressure guys.
Great purchasing experience at Patrick Hyundai. Thank you to Scott, Dave, and Roy for making it happen! Will be servicing my new Hyundai at Patrick as well.
Had a great experience at Patrick Hyundai in Schaumburg. Everyone was most helpful and accommodating.
From the moment I walked in the door the team at Patrick Hyundai took care of me. I had to buy a new car because of an accident and they made the process go so smoothly. I would 100% recommend them to anyone shopping for a new car!
Great sales experience with Manny. We love our car. This place is fair; if you want a hyundai, go here.
Great people to make a deal with!
Guido was an excellent salesman. He gave us a great deal on a new GV 80 Josh and Roy were excellent business managers. They finished our paperwork super fast and stayed really late to get it done. This is the first time I’ve ever had great service from a dealership on Golf Road.!!
Fast, courteous & efficient.
I went in for a recall. The time it took was as the service tech stated. However the cashier forgot and left my keys in her drawer for a good 45 min until my patience ran out and i walked up and said what is taking so long. My keys had been sitting there , and no apology just oh its there in the 1st row behind this other row. Ugh I was fuming . But things happen so if you're waiting for over 20 min just go up to the desk and ask and save yourself time.
I just purchased my third vehicle in a row from "Patrick". Taylor was fantastic! Listened to my personal needs, no hard sell, and got me to the right car at a price that worked for me. Also got great value for my trade in.
Had a wonderful experience, from the moment I walked in until I left with my new 2024 Santa Cruz. Everyone was helpful, knowledgeable and easy to work with. I highly recommend Patrick Hyundai!
We were looking for a Hyundai Tucson Hybrid we could test drive, which was difficult because there reasonably hard to find. We finally found one at Patrick Hyundai in Schaumburg. I spoke to Dave Polcik, who was very friendly and welcomed us to come into the dealership to take a drive. The day we came in, it was very busy, but Dave very calmly broke from who he was working with and gave us the keys to go and try the car. We took the car for the ride, liked it, and then sat down with Dave. It just so ...
We had an awesome experience buying a new car at Patrick!!! Ron was a great salesperson and listened to what we had to say not what he could sell us. The negotiations went quick and it felt like Ron and Edwin wanted to sell us a car we needed and could afford. Inspite of being in a tent during construction and the hottest day of the year we hand a pleasant experience. Even the meeting with the Finance guy was a pleasant experience. We are looking forward to our relationship with Patrick Hyundai and perhaps even purchasing a second vehicle ...
I can’t say enough good things about this dealer! They made our purchase process super easy and quick. Eddie, our sales rep, was super helpful and honest. Hard to find great dealerships that look out for the customers best interest but this team goes above and beyond. Really happy with the purchase of our GV70. Would highly recommend this dealer, quite possibly one of the best purchasing experiences we have had!
Super helpful dealership! I worked with Manny, and he helped us get out of there as fast as possible considering our two little ones (but was also super accommodating). The online features to help speed up the process were amazing. Looking forward to working with them again in the future. Thank you!
Great experience working with Ron (sales) and Roy (finance). I didn’t feel pressured, my questions were answered, and I’m happy with not only the vehicle, but the price I paid compared to other dealer offers. I would not hesitate to come back.
Great experience, fair deal.
Was treated well. Everyone was friendly. I was there for a recall yet was treated as if I were buying a couple new cars. Waiting area was under construction yet it was super clean and comfortable. Great coffee options and even snacks.
Mike Vanhoosier is the epitome of great customer service. There isn't a better role model. He's courteous ,knowledgeable and keeps you informed. There's another HYUNDAI dealer closer to my home but I like dealing with Mike and gladly drive the few extra miles for service.
I bought my car from Patrick Hyundai a few years ago and Corey was very helpful. I have also been bringing my car here ever since I bought the car because it comes with 3 years of service coverage. It’s very easy to set and appointment up, and you often get text reminders if there are any upcoming service that is due. I haven’t had to pay any money for the service as all of it has been covered so far.
Had a great experience at Patrick Hyundai! Jack Kim and the entire team took great care of us. We came here after a bad experience at another dealership and were pleasantly surprised by how awesome they were.
Friendly and professional staff. Clean facility. Easy appt set-up. Quick service. Great place.
The parts department is fantastic, very helpful and purchase there from my business frequently. Thanks for your outstanding service.
Very professional.
I had the best experience purchasing my very first car at Patrick Hyundai. I’m so happy and appreciate the whole team so much for their patience and overall great service. Also big thanks to Manny Diaz who made this process as smooth as possible, explained every detail and made sure I was comfortable and happy with my decision.
I enjoyed doing business here @ Patrick haundai. Buying process was quick and easy. I feel that I got exceptional value and left with great deal on my New Santa Fe. I was offered a high level of customer service from Corey Paller sales person who made transaction smooth and quick. Thanks to Patrick haundai team.
Decided to purchase our car at the end of the lease, and yet again, Manny was efficient, attentive, and made the whole process go smoothly! Alan was great in finance as well. I would recommend Patrick Hyundai 100%, so much better then other local Hyundai dealerships I've dealt with in the past.
Great service. Gus was extremely helpful and was happy to work with him.
5/5 experience!! Highly recommend shopping here for your next car. Ask for Kaezarr, you won’t be disappointed!! I had the best experience buying my car at Patrick Hyundai! I purchased a beautiful, sleek 2023 Tucson. Special shout out to Kaezarr, who made my car buying experience as stress free, smooth and enjoyable as possible! His high level of customer service and knowledge about the cars made me feel like I was in the best hands. He was patient, answered all my questions and really helped me feel comfortable with my purchase. Once I was 100% in buying my car, the finance department ...
Amazing
Gus the service writer always helps out to get my car in and out for maintenance fast and easy. I appreciate you guys working so hard. Thank you
My 1st oil change on Tuson 2023 was free as promised- good service and overall was good experience at Schaumburg Patrick Hyundai.
Just finished purchasing a new Palisade. I had a really great experience with Scott’s team. Everyone was very kind and helpful throughout the process. Maz led me through the sale, walking me through all the paperwork. Taylor did an awesome job walking me through all the tech. And Roy brought it all together in the numbers during signing. I traveled all the way from Valpo for the Patrick experience and it delivered. Thank you!
Service manager Jim is awesome!!
Recently bought a car from Kaezarr at Patrick Hyundai, I had the most pleasant experience at this dealership of any I've been to during my car search! The customer service was great, I highly recommend Patrick Hyundai!
Overall, a solid dealership experience. A little disappointed in the dealership continually playing hard ball over a trade-in for a returning customer, but that's the nature of a buying a car I guess. Also disappointed that the family discount does not apply anymore as it was one of the reasons we returned to this dealership. However, Jack Kim was an excellent sales person to work with and a 0% APR offer this month was tough to beat. The maintenance packages with new cars is also a plus. They definitely try to slip extras your way through the whole process, all ...
Manny has helped us purchased 2 cars in the last year, he is amazing and very professional, will recommend him 100%
It was fine. A typical car dealership experience.
Amazing service from a dealership! It actually feels like they care about their customers!!! Not at all like other Hyundai dealers I've been to. It's definitely worth my extra drive time to get there!
I was kept informed about the services on my car. The customer service was very good. Thank you Patrick Hyundai for a job well done!
Been there for standard service a couple times now and both times have been very pleasantly surprised at how great the service was! Provided with a great customer service experience both times!!!
I just purchased a new Hyundai Sonata. I had a great experience at Patrick Hyundai. I worked with Dorothy, Maxine, Edwin, Maz, Brandon and Scott. Everyone was extremely helpful. I love my new car and will definitely be back for service and my next purchase!
Had an oil leak and Patrick Hyundai took it in the same day. Gus was my service tech and did a fantastic job - as he always does.
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Bought a car here, good experience, had no issues
Patrick Hyundai has always been excellent from my experience. Very nice, efficient, and the coupon book makes service prices extremely reasonable. Ask for Gus he will give you the best Hyundai service there is!!
Patrick Hyundai team's friendly, caring approach made the process very easy and never felt pressured to make a decision. We'll keep recommending their in particular Eddie Gomez services to my family and friends.
Nice and friendly people Good service
Great service department. Process was very convenient and done on time.
Had a good experience buying a palisade. Kaezarr Galindez from sales helped me got a good trade in for my car and got me a good deal. He helped me till the end and explained everything very well. Overall the dealership is good. Only thing I don’t like is the optional accessories that is made mandatory to buy with the purchase of Palisade.
Nice color wow.
The entire staff was friendly and helpful, especially Eric.
Every aspect of my sale and servicing has been top notch. Pricing was very fair when new, and the servicing has exceeded my expectations. Rich in Service is as exceptional as the rest of the crew. This is definately the place to buy your next Hyundai. I mean they are just good people and that is rare in todays world. Couldnt be happier.
Rich called me to resolve an issue. I appreciate his customer service in a world where this will eventually become a thing of the past.
Seamless car purchase! Dave Polcik was helpful, personable, and patient. Helped us get just what we needed!
Had another awesome service experience and always appreciate the work of this team!
I had very positive experience with all staff specially in service and valet service Thank you
***5/5 stars*** My wife and I are thrilled with our 2023 Tuscon Hybrid. We had a great experience with the team at Patrick Hyundai and would like to give special thanks to Dave Polcik and Mike Urbano! We were in constant communication with Dave and he was able to ensure that the car we wanted was the one we drove home with. The features on the car are absolutely incredible, including lane-assist driving, remote start from your phone or key fob, blind-spot warning system, backup camera, heated seats, auto hold (useful when you are in a driving situation with prolonged braking), voice ...
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Very nice people , professional sales person It’s the second time I purchased a car with Tom and him and the sales manager were very easy to work with Thank you!
Great Customer Service at Patrick Hyundia with Dave Polcik. We purchased a 2023 Santa Fe Hybrid because of the wonderful way we were treated at Patrick Hyundai. The entire staff at Patrick Hyundai made us feel like old friends. Dave was very professional, knowledgeable, and accommodating. We were incredibly happy we stopped in Patrick Hyundai.
Excellent, fast and caring service.
Always had a positive experience here. Competent, friendly people providing timely service.
Manny Diaz was our salesperson and was very personable & knowledgeable on the car we bought. Buying a car is never easy but Manny and Patrick Hyundai made it as pain free as possible. I would highly recommend anyone looking at purchasing a Hyundai to ask for Manny at Patrick Hyundai in Schaumburg. We will likely be purchasing another automobile in the near future and Patrick Hyundai will be where we start our search.
We have been customers of this Patrick dealership for close to 20 years with our Mini Coopers. Would like to mention our experience when we went in for a test drive. We had no intension of purchasing a car that day, but Johnny Storelli took great care of us. We didn’t feel pressured or rushed and it felt like we were dealing with a friend. My husband has major health issues and Johnny was so kind and helpful. We now have a new car that we love! Will definitely recommend Johnny and Patrick to our friends.
My wife and I had nothing but great service when purchasing our Certified pre owned Santa Fe. Johnny Storelli was the individual who helped us from start to finish and he was absolutely incredible, we came in with parameters of what we were looking for and Johnny either met or exceeded all of them. He gave us time to think things over but always kept in contact with us all the way through the purchase. I would highly recommend going to see Johnny or any staff members at Patrick Hyundai if you are in the market for a car. Nothing ...