Customer Testimonials

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Google Feb 23, 2024

Went in the other day, after communicating back and forth with the online sale team (Mary and Sarah) for a day or two. I knew exactly which car I was looking to buy... I feel like I got a good deal. Dawid was great and very knowledgeable...along with the rest of the staff. I expected to be there awhile and I was not disappointed : ) It didn't help that there was an issue with TransUnion.... and their CS is pretty bad. But hey, can't blame anyone at Patrick for that. Thanks again.

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Google Feb 21, 2024

We worked with Naeem to get a lease for my mom and he provided outstanding service and was very attentive to our needs

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Google Feb 19, 2024

New showroom looks great

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Google Feb 19, 2024

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DealerRater Feb 19, 2024

I went from leasing to a purchase , very happy with my salesman Manny Diaz. I just purchased the beautiful 2024 Kona and I love everything about my day spent with them at Patrick Hyundai.

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Google Feb 19, 2024

Feb 2024 - I took my 2022 GV80 to Patrick Hyundai/Genesis Service Center for normal maintenance, to address recalls, and to solve for a paint issue that was present since the new car rolled off the showroom floor. This was the 3rd service center I had tried thats an hour away from home, but I was desperate to find professionals to provide a great experience…. Well, Ivan and team not only succeeded my expectations, but exceeded them! I knew from the start, Ivan was going to do everything he could to address my concerns and take exceptional care of my Genesis. ...

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Google Feb 18, 2024

This was one of our best experiences at a car dealership. Our sales advisor Ed Jones was professional, honest, and patient, by the time we went back to finance, the gentleman already knew everything, not to mention the delicious cookies. Ed is quite the baker when he is not helping his customers get the car they are looking for. The whole experience was Awesome!! I can't say enough good things. Would definitely recommend Patrick Hyundai!!

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Google Feb 17, 2024

Jack and the rest of the team were amazing. I have a new car that I wanted and they made the process so seamless.

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Google Feb 17, 2024

It was a pleasure auto buying with Manny at Patrick Hyundai. I’d definitely recommend him if considering a purchase.

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Google Feb 16, 2024

I recently purchased a vehicle from Patrick Hyundai, and while they were in the process of moving into a nice new building, they were still able to show professionalism and organization. Tom helped facilitate the sale and was very helpful. If anybodys looking for a new or used vehicle, this is the place. Ask for Tom

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Google Feb 15, 2024

I have gotten at least my last 4 lease deals with Patrick Hyundai and 3 have them have been with Manny. He's not pushy, he's helpful and he's honest. I always feel like he has my back and I appreciate it!

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Google Feb 15, 2024

Had a great experience buying out our lease with Manny Diaz quickly walking us through the process. The business manager, Katie Grass wrapped things up with the paperwork quickly so we could get on our way. Thanks again!

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Google Feb 13, 2024

Thank you so much to Allan and Katie for putting us in a New 2024 sel Sonata, can't wait to be back

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Google Feb 11, 2024

Always smooth service at Patrick Hyundai

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Google Feb 10, 2024

I like the Hyundai products and also Patrick Hyundai as a dealership. When you go, make sure you ask for Manny Diaz. We have now purchased two cars from him and he is an exceptional salesman. He is fully knowledgeable about all the cars, yet never pressures you into anything. He is so easy to work with it and goes the extra mile for you. If you are buying or just looking - he will treat you with respect and professionalism. I cannot say enough good things about him!

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Google Feb 10, 2024

GUIDO URUCHIMA is such a great seller. Highly recommend him if you’re trying to get a new car.

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Google Feb 10, 2024

Ed Jones was great!! He showed me everything I asked and more. He found a car I liked and got me a deal I could afford! I drove away in a better car than I expected and I’m very happy with it!!!

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Google Feb 10, 2024

I had a great experience purchasing my GV70 with Patrick Hyundai! My salesman Guido was super helpful! The process was fast, everyone was very professional and excellent customer service!

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Google Feb 9, 2024

My experience at Patrick Hyundai was great! The salesman there really helped my family and I out. Got us a great deal on our car, I’d definitely recommend for anyone looking to buy

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Google Feb 9, 2024

Buying a car can be daunting, especially for those who aren’t sure which car they want and how to keep the most important things in mind. When I went into Patrick Hyundai, I was so relieved that I felt like the staff cared more about my car buying experience. I had a ton of questions and the salesman, Edmund, took the time to give thoughtful answers and information. More than anything I want someone can relate to the position a customer is in. A bunch of places have cars (often the same cars), it’s the environment and people ...

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Google Feb 9, 2024

I recently visited Patrick Hyundai in my car buying journey where I worked with Ed. He made a usually painful process easy, smooth and transparent. The terms and conditions of my purchase were favorable to me, I didn’t feel rushed or coerced into my purchase and I actually love the vehicle I left with! He will get all my referrals and repeat business. Thanks so much.

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Google Feb 7, 2024

My family had a great experience buying a new car from Patrick Hyundai recently. We worked with our sales rep, Allan Bastea, who was very kind, patient and helpful as we took our time, around 3 weeks to decide which car we want to go with. He did not rush us at all in the process. He helped us narrow down car options that fit with our needs and budget and answered all questions making the process seamless. They did not have the exact car we wanted so they were able to find it at another dealership and bring it here ...

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Google Feb 5, 2024

My wife and I had a Great experience purchasing our new vehicle with Patrick Hyundai! Quite honestly, went better than I was prepping myself for after shopping other dealerships. Our salesman Guido Uruchima was very accommodating and patient with us from the start! didn't pressure us and gave my wife and I plenty of time to discuss the purchase to ensure it was right for us! even stuck around late to make sure he shook our hand when leaving with our vehicle. This experience continued on to finance where they were very patient, thorough and personable discussing many of ...

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Google Feb 5, 2024

Although the dealership is going through a renovation period with many obstacles, the staff is still are able to perform quality service. Gus does a great job. Keep it up!

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Google Feb 4, 2024

What an excellent experience with Patrick Hyundai! For starters, the sales associate, Allan B, was by far the best I have dealt with in all my encounters at a dealership! Do not let his youth fool you, he has years of car sales wisdom tucked away just ready to provide you with the most informative, reliable, and up to the minute information on the vehicle that you choose. Its not often you come across a salesperson that takes the time to listen to what the customer wants and provides options without trying to "hard-sell". Lets face it - ...

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Google Feb 4, 2024

I recently purchased a car, and the experience exceeded my expectations. The salesman, Ed, made my car-buying experience exceptional. He was attentive, knowledgeable, and genuinely invested in finding the right vehicle for me. Ed’s patience and willingness to answer all my questions made the process smooth. His friendly demeanor and no-pressure approach created a positive and comfortable atmosphere. I highly recommend Ed for his outstanding service and making my car purchase enjoyable.

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Google Feb 3, 2024

Impeccable, stress-free service. Allan Bastea, my salesperson was knowledgeable, courteous and made me feel at ease during this purchase. I did not feel pressured but was instead navigated through the process of making the second most important purchase. I would certainly recommend Patrick Hyundai and especially Allan Bastea to my family and friends when they are in the market for a well appointed vehicle.

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Google Feb 3, 2024

Ed Jones proved to be very helpful by listening to my needs and finding the exact car and features my wife and I were looking for. Ed made the process fun while being professional at the same time. Great sales guy!!

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Google Jan 30, 2024

The service was great and they answered all my questions.

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Google Jan 28, 2024

Purchased a 2024 Palisade right before new years. Great staff, great negotiation, great overall experience. Can't wait for the tow hitch to come in so I can tow my track car!

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Google Jan 27, 2024

I honestly can’t say enough about our time at this dealership. We have had multiple Acura’s and this was by far the most pleasant experience buying a car we have had. We pulled into the parking lot and were greeted right away by the BEST salesman Manny. He wasn’t pushy at all and was happy to listen to our needs. It didn’t take long to find the car we wanted and it only got better from there. Manny made the process so comfortable. While we were waiting the service manager Josh answered all of our questions ...

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Google Jan 11, 2024

Sam in the service department has been a literal angel these past few months helping me with various car issues. She is so patient and kind and made me feel much more at ease during a very stressful time!! She is simply the best!! Thank you Sam!!

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Google Jan 8, 2024

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Google Jan 6, 2024

Excellent experience all around. Received the car I wanted at a price I was happy with.

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Google Jan 6, 2024

Good inventory, good experience during negotiations and speedy sales process. My salesperson, Naeem, was great to work with. He was very helpful and eager to answer any questions I had throughout the process.

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Google Jan 5, 2024

We loved the the energy in the tent,our sales associate Guido was spectacular explaining The technical part of our chosen car, we had a great experience with Guido and his knowledge about the brand Hyundai.

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Google Jan 3, 2024

I would happily recommend Patrick Hyundai to anyone who would listen. Patrick Hyundai was very easy to deal. The pushy, obnoxious "car salesperson" stereotype does not apply here -- the people in Patrick Hyundai were respectful and understanding. One thing though: our car was clean when Patrick released it to us but when i lifted the car floor mats, I found that the car floor could have been vacuumed better/more thoroughly. Other than that, absolutely 5/5 stars.

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Google Jan 1, 2024

Best experience I have had at any dealership so far. Guido our salesman helped us find the best deal for us and the vehicle we ultimately drove away in. All of the team members were friendly, professional and attentive. Highly recommend visiting Patrick Hyundai.

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Google Dec 30, 2023

Dawid G and Ketyra in had displayed top notch performance on their work. I am extremely satisfied and grateful for their great support and service.

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Google Dec 29, 2023

We had a great experience with Manuel Diaz great person, i totally recommend him! Please ask for him plus he speaks Spanish thats a plus 👍.

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Google Dec 28, 2023

Excellent Customer Service .Great price and Good inventory

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Google Dec 26, 2023

Had a great experience leasing my first car. Everyone was super nice and good at explaining everything. Larry was my salesman- the best!

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Google Dec 23, 2023

Great parts dept

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Google Dec 13, 2023

Patrick Hyundai, people are courteous, Manny Diaz is the top sales guy. No question to small always spends time explaining how things work.

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Google Dec 11, 2023

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Google Dec 10, 2023

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Google Dec 6, 2023

Good and reliable place for buying a car

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Google Dec 2, 2023

Best Hyundai dealer in the area

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Google Nov 28, 2023

The folks and the service are great

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Google Nov 21, 2023

Ask for Mr. Polcik! He helped me purchase my car, he helped us in many ways and was also very pleasant to talk to! Highly recommend working with him!

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Google Nov 17, 2023

My experience at Patrick Hyundai was a very nice one Mike my service rep was fantastic everyone there was very friendly and helpful

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Google Nov 17, 2023

We previously leased a Palisade through Patrick but decided the vehicle was too large for us and wanted to turn-in our lease early. Manny helped us with the process and it could not have gone better. He listened to our needs, provided us a variety of options within our preferred price point, and made the process incredibly easy. Most importantly, he did not pressure us into making a decision. He found us the perfect Tucson and we couldn't be happier. I highly recommend Manny!

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Google Nov 13, 2023

Patrick Hyundai is a great dealer for service work! Clear communications before and after work is completed. Professional and friendly.

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Google Nov 13, 2023

Scott Jose and Mandash and his son provided excellent customer service thank you

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Google Nov 4, 2023

Patrick Hyundai and Genesis have been taking care of my family for over 10 years. We absolutely LOVE this dealer team! Every single person you work with at Patrick Hyundai from finance, to service, to sales, to online folks are TOP NOTCH (professional, courteous, and always customer focused). This dealership is hands down the BEST in Illinois the Patrick promise is REAL! and we are a Patrick family for life. Our kids, our friends, our in laws, and my parents are all Hyundai owners. I recently bought my 10th car from Manny Diaz (list below). We consider Manny part of our ...

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Google Nov 3, 2023

Easy, painless car buying experience. Dawid is a great sales professional. Would buy from again.

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Google Oct 29, 2023

I had been to service in September and had the pleasure of having Ulysses help me. This time I went in for sounds of transmission. I got an appointment in 2 days and the service agent went right away to the mechanics. Out comes Ulysses and to my surprise, he remembered me, after one visit! We went for a drive to listen to transmission. He is SO knowledgeable and explains the issue so clearly. I was so impressed what he knows and his friendly attitude. I would say employee of the year!!

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Google Oct 28, 2023

Was able to purchase a car without any hassles

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Google Oct 25, 2023

I was apprehensive about buying a new car, since my experience of years past was that of sharks waiting to pounce on the first chance! This experience at Patrick was amazing! First off, John Roberts was persistent, yet respectful of my communication wishes. It was through his efforts that I decided to give Patrick a go. Arriving and navigating the current construction was a bit trying, but Dave more than made up for the inconvenience with his professionalism and friendly manner. From start to finish both John, Dave and the Patrick team made this a the best experience possible. I ...

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Google Oct 22, 2023

Nice selection of cars. They didn’t budge on the price but that’s alright. Tom was very easy to work with, no pressure , just there to help you with the car and get through the sales process. Also helped get my Bluelink account created. They will try to sell you additional warranties for $1,000s during the paper signing process, just need to say no thanks 35 times and you’ll get through it. Overall very nice people and would buy from again.

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Google Oct 21, 2023

A great unpressured experience, from the time we walked through the door looking for a new Hyundai until we left driving a new Santa Cruz. Our sales person Dave P. showed us what we were looking for and took time explaining the features of the truck. THANK YOU Patrick Hyundai!

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Google Oct 20, 2023

Amazing experience from start to finish! David was very understanding of our needs and facilitated the purchase of our Genesis GV70 with such ease. All of the staff were extremely friendly and welcoming. After we purchased our car the GM came to thank us and to make sure our experience was satisfactory, which it was!

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Google Oct 20, 2023

Sam in the service department is the best customer service representative that I've ever encountered! Many times, trips to the service department aren't happy visits but Sam made it less painful. She was kind, knowledgable, communicative and considerate. She took the time to explain everything to me and was always willing to provide extra information when needed. She went above and beyond to help me get back on the road and kept me updated along the way. Patrick Hyundai scored big time having her on their team. She must be protected at all costs!

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Google Oct 8, 2023

Picked up my 2023 Sonata Hybrid, which I ordered in February 2023, this past weekend. Although from "order to delivery" was quite a long time, Tom, my sales associate, explained the long delivery time when I initially ordered the car. Throughout the wait period, he kept me informed of vehicle status. From sales through financing, I am very pleased with the honesty, professionalism, and genuine caring Patrick Hyundai provides. They're number 1.

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Google Oct 7, 2023

Patrick Hyundai Service is excellent. They definitely will get your car right. You must give them a try.

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Google Oct 7, 2023

My salesperson was Guido. Kept in touch with information via text. He exceeded my expectations with helping me get the car that fit my budget. Did not feel pressured at all during the sales process. Patrick Hyundai should be glad they have someone like Guido,

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Google Oct 7, 2023

Absolutely wonderful experience! It was the best experience we have ever had while purchasing a car. No high pressured sales or finance team. Communication was amazing and they found us exactly what we were looking for. Our Sales Advisor was Kaezarr Galindez. He was professional, informative and extremely easy to work with. Highly suggest reaching out to Kaezarr for your next car. Brandon from the sales management team was also extremely helpful and very easy to work with. Joshua Thum from the finance team was informative and very helpful. He was not pushy and respectful of our time and decisions. ...

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Google Sep 17, 2023

Cannot say enough about the personal service I received purchasing new car. Joe, Kaezarr and Alan even Alan in Finance provided super service. If you are buying new car, strongly recommend this team of professional. Great help/no pressure guys.

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Google Sep 13, 2023

Great purchasing experience at Patrick Hyundai. Thank you to Scott, Dave, and Roy for making it happen! Will be servicing my new Hyundai at Patrick as well.

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Google Sep 11, 2023

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Google Sep 11, 2023

Had a great experience at Patrick Hyundai in Schaumburg. Everyone was most helpful and accommodating.

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Google Sep 10, 2023

From the moment I walked in the door the team at Patrick Hyundai took care of me. I had to buy a new car because of an accident and they made the process go so smoothly. I would 100% recommend them to anyone shopping for a new car!

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Google Sep 7, 2023

Great sales experience with Manny. We love our car. This place is fair; if you want a hyundai, go here.

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Google Sep 6, 2023

Great people to make a deal with!

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Google Sep 2, 2023

Guido was an excellent salesman. He gave us a great deal on a new GV 80 Josh and Roy were excellent business managers. They finished our paperwork super fast and stayed really late to get it done. This is the first time I’ve ever had great service from a dealership on Golf Road.!!

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Google Aug 30, 2023

Fast, courteous & efficient.

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Google Aug 28, 2023

I went in for a recall. The time it took was as the service tech stated. However the cashier forgot and left my keys in her drawer for a good 45 min until my patience ran out and i walked up and said what is taking so long. My keys had been sitting there , and no apology just oh its there in the 1st row behind this other row. Ugh I was fuming . But things happen so if you're waiting for over 20 min just go up to the desk and ask and save yourself time.

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Google Aug 20, 2023

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Google Aug 14, 2023

I just purchased my third vehicle in a row from "Patrick". Taylor was fantastic! Listened to my personal needs, no hard sell, and got me to the right car at a price that worked for me. Also got great value for my trade in.

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Google Aug 14, 2023

Had a wonderful experience, from the moment I walked in until I left with my new 2024 Santa Cruz. Everyone was helpful, knowledgeable and easy to work with. I highly recommend Patrick Hyundai!

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Google Jul 30, 2023

We were looking for a Hyundai Tucson Hybrid we could test drive, which was difficult because there reasonably hard to find. We finally found one at Patrick Hyundai in Schaumburg. I spoke to Dave Polcik, who was very friendly and welcomed us to come into the dealership to take a drive. The day we came in, it was very busy, but Dave very calmly broke from who he was working with and gave us the keys to go and try the car. We took the car for the ride, liked it, and then sat down with Dave. It just so ...

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Google Jul 29, 2023

We had an awesome experience buying a new car at Patrick!!! Ron was a great salesperson and listened to what we had to say not what he could sell us. The negotiations went quick and it felt like Ron and Edwin wanted to sell us a car we needed and could afford. Inspite of being in a tent during construction and the hottest day of the year we hand a pleasant experience. Even the meeting with the Finance guy was a pleasant experience. We are looking forward to our relationship with Patrick Hyundai and perhaps even purchasing a second vehicle ...

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Google Jul 28, 2023

I can’t say enough good things about this dealer! They made our purchase process super easy and quick. Eddie, our sales rep, was super helpful and honest. Hard to find great dealerships that look out for the customers best interest but this team goes above and beyond. Really happy with the purchase of our GV70. Would highly recommend this dealer, quite possibly one of the best purchasing experiences we have had!

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Google Jul 26, 2023

Super helpful dealership! I worked with Manny, and he helped us get out of there as fast as possible considering our two little ones (but was also super accommodating). The online features to help speed up the process were amazing. Looking forward to working with them again in the future. Thank you!

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Google Jul 22, 2023

Great experience working with Ron (sales) and Roy (finance). I didn’t feel pressured, my questions were answered, and I’m happy with not only the vehicle, but the price I paid compared to other dealer offers. I would not hesitate to come back.

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Google Jul 7, 2023

Great experience, fair deal.

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Google Jul 5, 2023

Was treated well. Everyone was friendly. I was there for a recall yet was treated as if I were buying a couple new cars. Waiting area was under construction yet it was super clean and comfortable. Great coffee options and even snacks.

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Google Jul 4, 2023

Mike Vanhoosier is the epitome of great customer service. There isn't a better role model. He's courteous ,knowledgeable and keeps you informed. There's another HYUNDAI dealer closer to my home but I like dealing with Mike and gladly drive the few extra miles for service.

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Google Jun 28, 2023

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Google Jun 20, 2023

I bought my car from Patrick Hyundai a few years ago and Corey was very helpful. I have also been bringing my car here ever since I bought the car because it comes with 3 years of service coverage. It’s very easy to set and appointment up, and you often get text reminders if there are any upcoming service that is due. I haven’t had to pay any money for the service as all of it has been covered so far.

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Google Jun 19, 2023

Had a great experience at Patrick Hyundai! Jack Kim and the entire team took great care of us. We came here after a bad experience at another dealership and were pleasantly surprised by how awesome they were.

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Google Jun 13, 2023

Friendly and professional staff. Clean facility. Easy appt set-up. Quick service. Great place.

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Google Jun 13, 2023

The parts department is fantastic, very helpful and purchase there from my business frequently. Thanks for your outstanding service.

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Google Jun 12, 2023

Very professional.

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Google Jun 5, 2023

I had the best experience purchasing my very first car at Patrick Hyundai. I’m so happy and appreciate the whole team so much for their patience and overall great service. Also big thanks to Manny Diaz who made this process as smooth as possible, explained every detail and made sure I was comfortable and happy with my decision.

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Google Jun 3, 2023

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Google May 30, 2023

I enjoyed doing business here @ Patrick haundai. Buying process was quick and easy. I feel that I got exceptional value and left with great deal on my New Santa Fe. I was offered a high level of customer service from Corey Paller sales person who made transaction smooth and quick. Thanks to Patrick haundai team.

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DealerRater Mar 2, 2023

We have been customers of this Patrick dealership for close to 20 years with our Mini Coopers. Would like to mention our experience when we went in for a test drive. We had no intension of purchasing a car that day, but Johnny Storelli took great care of us. We didn’t feel pressured or rushed and it felt like we were dealing with a friend. My husband has major health issues and Johnny was so kind and helpful. We now have a new car that we love! Will definitely recommend Johnny and Patrick to our friends.

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DealerRater Jan 31, 2023

My wife and I had nothing but great service when purchasing our Certified pre owned Santa Fe. Johnny Storelli was the individual who helped us from start to finish and he was absolutely incredible, we came in with parameters of what we were looking for and Johnny either met or exceeded all of them. He gave us time to think things over but always kept in contact with us all the way through the purchase. I would highly recommend going to see Johnny or any staff members at Patrick Hyundai if you are in the market for a car. Nothing ...

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DealerRater Sep 28, 2022

My sales person who is Manny Diaz very courteous very professional very patient very kind not in a rush I recommend him very highly the whole store is very polite

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