Customer Testimonials

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Google Jun 18, 2024

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Google Jun 18, 2024

Came in to Patrick Hyundai in Schaumburg after a horrible experience from Elgin Hyundai. Scott June, the GSM over at Patrick, is the guy you need to see to make your dreams come true! Any questions and concerns we had were definitely handled with professionalism and grace! They have a very high regard for customer satisfaction and is truly notable in my experience with them!

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Google Jun 18, 2024

Bought a car from Patrick Hyundai. Manuel Diaz (Manny) went above and beyond. He is excellent in providing top notch customer service and he provides a family like feel when buying a car. If anyone is looking for a car, I recommend setting up a meeting here with Manny!

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Google Jun 13, 2024

All very well. The bad thing is that they give the very distant maintenance appointments in time

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Google Jun 13, 2024

I bought my 2018 Elantra from the dealership in 2020 and have used the service center since then. They keep me informed, up to date on regular maintenance, and recently just helped me get a recall repaired on the paint with the Collision Center nearby. Shout-out to Gus who I regularly work with and is great!

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Google Jun 11, 2024

I've been dealing with this parts department for years. Knowledgeable, professional staff

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Google Jun 8, 2024

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Google Jun 8, 2024

Great experience. We happened to work with Manny. He was very professional, patient, and responded to all of our text messages. Highly recommend to work with him. No hidden fees like at other dealerships. Besides the cost of the car, taxes, doc fee and title fee there were no other charges. No lies like many other dealerships. We called to confirm if the car is available and it was available. While we called other dealerships, confirmed about the car, came to see it and it was not there. We appreciated the honesty. We appreciated they respected our time.

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Google May 29, 2024

Working with Jack was amazing, he helped me find my new first car. he made sure I understood everything and he was really nice and funny to talk with. If you ever want to go buy a car, go with Jack .he will make you laugh and you will be in a good mood by the time you walk out of the dealership.

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Google May 29, 2024

Recently, I purchased a pre-owned vehicle from Patrick Hyundai and overall the experience was a no-pressure, easy experience. My sales person, Tom Scimeca, was very helpful and informative and he made the process less stressful. This is the 3rd car I purchased at Patrick Hyundai with Tom Scimeca because he listens to what I'm looking for in a car and always puts me in a vehicle that fits my needs, wants and budget. Tom took his time to explain the new features and how to use them and gave me a fair deal.

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Google May 29, 2024

I recently purchased a 2024 Hyundai at Patrick Hyundai. I had the pleasure of working with Guido. He was patient and so kind, he didn't make me feel pressured into purchasing a vehicle; which is a huge plus. Also, I was not stuck there all day, the process was seamless. Overall, my visit was great, I look forward to doing business in the future.

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Google May 27, 2024

Excellent experience. Everyone was friendly, and Dave, my sales advisor, was great from start to finish. I can recommend Patrick Hyundai to anyone looking for a great experience!

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Google May 27, 2024

Salesman Ben is great I wasn't in here long at all the most was 3 and a half hrs most car places u be in there all day I definitely recommend this place it's a no haggle no pressured car dealership everyone was friendly, and the most cleanest bathroom ever with snacks, and coffee while u wait

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Google May 25, 2024

Fast in & out - great service.

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Google May 23, 2024

Very quick, easy and upfront. The longest I had to wait was for my own bank

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Google May 4, 2024

Exceptional Service from a Dedicated Client Advisor. I recently had the pleasure of purchasing my third car in three years, and I must say, my experience with Guido Uruchima was nothing short of exceptional. From the moment I stepped into the dealership, I felt like a valued customer. Guido Uruchima went above and beyond to ensure I found the perfect car to suit my needs. His knowledge of the vehicles available was impressive, and he patiently answered all of my questions, addressing any concerns I had along the way. What truly stood out was Guido's dedication to getting me ...

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Google May 2, 2024

I dread buying a new car, so the experience I had at Patrick, with David Polcik was a very welcome surprise. This was a used car purchase for my daughter and she was clearly excited about it. David did not try to leverage her excitement, he quickly offered us a good (IMO), fair deal (Patrick was not our first stop), without hassle. We went to finance with Katie, and the experience was similar. Quick (but not rushed), pleasant and respectful. I very much recommend seeking out David if you are looking for a new car. -Jim

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Google May 1, 2024

Wonderful service

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Google May 1, 2024

Easy shopping. Love my new Palisade. Naeem from Patrick Hyunday very professional and not pushy. Highly recommended.

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Google Apr 27, 2024

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Google Apr 20, 2024

Thank you to Dawid for everything. I went in had just finished a BK thought I wouldn’t be able to get a car but he made it happen and it was affordable with a long warranty and protection. Great way to start my new chapter in life. 😊

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Google Apr 19, 2024

Had the best experience and bought a fantastic Hyundai Venue Limited!

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Google Apr 17, 2024

My husband and I came in recently to Patrick Hyundai to check out some new car options. First of all, it is absolutely worth mentioning that this dealership location is fantastic for so many reasons! The place is neat, spacious and very friendly. The dealership boasts a big inventory selection with different variety of vehicles which as a result makes the searching experience enjoyable and stress free. Dawid Gruszeczka was our salesman and he was just incredible and helped us in every little step of the process. He was very professional, attentive, knowledgeable and communicative and made the entire process ...

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Google Apr 9, 2024

Ron was amazing, no haggle. honest and great to work with !!

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Google Apr 6, 2024

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Google Apr 6, 2024

Start to finish, best overall experience at a dealership. From inventory to professionalism, Patrick Hyundai delivered. Everyone was knowledgeable, informative and great to work with. Christian, Manny and Katie worked seamlessly to provide the best available options. Thank you for creating a very client-friendly environment.

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Google Apr 2, 2024

Leasing my Tucson with Tom was so simple and easy. He was very nice and listened to my questions and concerns and did everything he could to make sure I got the deal I was looking for. The process was pretty quick, and everyone at the dealership was very helpful!

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Google Mar 30, 2024

A great place to purchase, and have your vehicle serviced. they Work hard to make sure you are satisfied with their services.

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Google Mar 29, 2024

If you are going to buy a vehicle go to Patrick Hyundai they are the best!

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Google Mar 23, 2024

I had a great experience at Patrick Hyundai. The showroom is beautiful, nice, and clean. Dave is an excellent salesman, he is very helpful and honest. I am very happy to have purchased my car here.

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Google Mar 20, 2024

Great buying experience, bought brand new Hyundai Elantra yesterday. Manuel Diaz was very helpful, explained everything. Great car. Thank you Patrick Hyundai.

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Google Mar 20, 2024

Thank you Manny Diaz for making the car buying process smooth and effortless. I appreciate you and your team for your patience and helping me pick the perfect car for me! Would highly recommend.

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DealerRater Mar 19, 2024

I called & spoke to Gabby to inquire about a car on the website. They offered to have it waiting for me at front entrance immediately. Showroom was VERY busy when I arrived Client associate (salesman) Tom Scimeca was waiting to help me immediately. We went for a test drive , The car was exactly as described & just what I was looking for. Tom was great. We negotiated a great price along w/my trade in w/used car Sales mgr.Jose’ & completed everything promptly. I had done my homework on the vehicle in all competing dealerships in market ...

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Google Mar 19, 2024

Allan did a good job on selling me a car I would recommend him anytime

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Google Mar 14, 2024

Patrick Hyundai hands down is the place to purchase your car from. In 2019 we bought our first car from them and less than 24 hours my daughter was in a horrible accident and it was totaled. Yes she’s fine is what mattered mostly. Anyway Jack Kim our salesman was amazing a found us a new car and we were right back a month later purchasing car #2. We of course still have it and still loving it. Now my son purchased car #3 from Jack and it was a great experience! Thank you Jack for everything and treating us like family. Also ...

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Google Mar 10, 2024

Purchasing with Jack as our sales rep was fabulous. Couldn't have been nicer or more helpful. He explained as everything went, the easiest and best experience. My first oil change went so well, I was in and out in record time. They are a great dealership for everything. Can't beat them and I went to my area Hyundai and didn't get any response knowing I was ready to purchase. I'll drive an hour easily to have the service I get from Patrick Hyundai. Thank you!!

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Google Mar 4, 2024

We worked with Ron Skalski for several weeks, trying to find the perfect vehicle to meet our unique and extensive requirements. Ron was very attentive and diligent, continuously searching his available options and letting us know as soon as a match became available. We highly recommend Ron! He’s a perfect example of what great salesmanship should be! Kudos to Patrick Hyundai for having Ron on your team!

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Google Mar 1, 2024

My experience at Patrick Hyundai was fantastic! I worked with Taylor in Sales to find what I think was a fair deal, and she went above and beyond to earn my business and get me exactly what I wanted. It turns out that buying a car CAN be an enjoyable experience.

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Google Feb 29, 2024

I had the pleasure of working with ED Jones while purchasing my new car, and I couldn't be happier with the experience. From start to finish, he was professional, courteous, and extremely knowledgeable. ED took the time to understand my needs and preferences, and was patient as I explored different options. He was never pushy and always had my best interests in mind. His expertise was evident as he guided me through the features of different models, helping me find the perfect car for my lifestyle. Throughout the sales process, he was transparent and honest. He explained all the ...

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Google Feb 28, 2024

Extremely satisfied with the way Patrick Hyundai @ Schaumburg treat their costumer. It took me 4 cars and almost 2 months to finally own a Palisade Calligraphy .Client Adviser Mr. Lawrence Calayag and Business Manager Mr. Brandon Murray were more then co-operative and flexible throughout the journey to make my purchase satisfying. Keep up the good work 👏

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Google Feb 28, 2024

My family bought a car from Patrick Hyundai last week. The whole experience was fast,efficient and very professional. Allan Bastea was our salesman and he was just great! He is the best! Thank you all! See you for our next car!

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Google Feb 26, 2024

Purchasing a vehicle is always a difficult task, but even with the hesitations of purchasing used from out of state the expectations my experience was exceeded. Dawid was an absolute pleasure to work with. Complete transparency & streamlined the entire process for me as I reside 500 miles from the dealership, even supervised & held the vehicle for weeks along with consistent communication until I could arrive. No pressure for redundant additions and built a package around my desires. Thank you

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Google Feb 26, 2024

Service was fast and friendly employee

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Google Feb 24, 2024

I've purchased 3 cars from Patrick Hyundai. The dealership has been honest and efficient in our dealings. They just remodeled and it looks amazing and comfortable. If you need reliable service or a new car visit Patrick Hyundai.

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Google Feb 23, 2024

Went in the other day, after communicating back and forth with the online sale team (Mary and Sarah) for a day or two. I knew exactly which car I was looking to buy... I feel like I got a good deal. Dawid was great and very knowledgeable...along with the rest of the staff. I expected to be there awhile and I was not disappointed : ) It didn't help that there was an issue with TransUnion.... and their CS is pretty bad. But hey, can't blame anyone at Patrick for that. Thanks again.

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Google Feb 21, 2024

We worked with Naeem to get a lease for my mom and he provided outstanding service and was very attentive to our needs

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Google Feb 19, 2024

New showroom looks great

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Google Feb 19, 2024

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DealerRater Feb 19, 2024

I went from leasing to a purchase , very happy with my salesman Manny Diaz. I just purchased the beautiful 2024 Kona and I love everything about my day spent with them at Patrick Hyundai.

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Google Feb 19, 2024

Feb 2024 - I took my 2022 GV80 to Patrick Hyundai/Genesis Service Center for normal maintenance, to address recalls, and to solve for a paint issue that was present since the new car rolled off the showroom floor. This was the 3rd service center I had tried thats an hour away from home, but I was desperate to find professionals to provide a great experience…. Well, Ivan and team not only succeeded my expectations, but exceeded them! I knew from the start, Ivan was going to do everything he could to address my concerns and take exceptional care of my Genesis. ...

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Google Feb 18, 2024

This was one of our best experiences at a car dealership. Our sales advisor Ed Jones was professional, honest, and patient, by the time we went back to finance, the gentleman already knew everything, not to mention the delicious cookies. Ed is quite the baker when he is not helping his customers get the car they are looking for. The whole experience was Awesome!! I can't say enough good things. Would definitely recommend Patrick Hyundai!!

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Google Feb 17, 2024

Jack and the rest of the team were amazing. I have a new car that I wanted and they made the process so seamless.

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Google Feb 17, 2024

It was a pleasure auto buying with Manny at Patrick Hyundai. I’d definitely recommend him if considering a purchase.

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Google Feb 16, 2024

I recently purchased a vehicle from Patrick Hyundai, and while they were in the process of moving into a nice new building, they were still able to show professionalism and organization. Tom helped facilitate the sale and was very helpful. If anybodys looking for a new or used vehicle, this is the place. Ask for Tom

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Google Feb 15, 2024

I have gotten at least my last 4 lease deals with Patrick Hyundai and 3 have them have been with Manny. He's not pushy, he's helpful and he's honest. I always feel like he has my back and I appreciate it!

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Google Feb 15, 2024

Had a great experience buying out our lease with Manny Diaz quickly walking us through the process. The business manager, Katie Grass wrapped things up with the paperwork quickly so we could get on our way. Thanks again!

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Google Feb 13, 2024

Thank you so much to Allan and Katie for putting us in a New 2024 sel Sonata, can't wait to be back

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Google Feb 11, 2024

Always smooth service at Patrick Hyundai

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Google Feb 10, 2024

I like the Hyundai products and also Patrick Hyundai as a dealership. When you go, make sure you ask for Manny Diaz. We have now purchased two cars from him and he is an exceptional salesman. He is fully knowledgeable about all the cars, yet never pressures you into anything. He is so easy to work with it and goes the extra mile for you. If you are buying or just looking - he will treat you with respect and professionalism. I cannot say enough good things about him!

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Google Feb 10, 2024

GUIDO URUCHIMA is such a great seller. Highly recommend him if you’re trying to get a new car.

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Google Feb 10, 2024

Ed Jones was great!! He showed me everything I asked and more. He found a car I liked and got me a deal I could afford! I drove away in a better car than I expected and I’m very happy with it!!!

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Google Feb 10, 2024

I had a great experience purchasing my GV70 with Patrick Hyundai! My salesman Guido was super helpful! The process was fast, everyone was very professional and excellent customer service!

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Google Feb 9, 2024

My experience at Patrick Hyundai was great! The salesman there really helped my family and I out. Got us a great deal on our car, I’d definitely recommend for anyone looking to buy

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Google Feb 9, 2024

Buying a car can be daunting, especially for those who aren’t sure which car they want and how to keep the most important things in mind. When I went into Patrick Hyundai, I was so relieved that I felt like the staff cared more about my car buying experience. I had a ton of questions and the salesman, Edmund, took the time to give thoughtful answers and information. More than anything I want someone can relate to the position a customer is in. A bunch of places have cars (often the same cars), it’s the environment and people ...

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Google Feb 9, 2024

I recently visited Patrick Hyundai in my car buying journey where I worked with Ed. He made a usually painful process easy, smooth and transparent. The terms and conditions of my purchase were favorable to me, I didn’t feel rushed or coerced into my purchase and I actually love the vehicle I left with! He will get all my referrals and repeat business. Thanks so much.

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Google Feb 7, 2024

My family had a great experience buying a new car from Patrick Hyundai recently. We worked with our sales rep, Allan Bastea, who was very kind, patient and helpful as we took our time, around 3 weeks to decide which car we want to go with. He did not rush us at all in the process. He helped us narrow down car options that fit with our needs and budget and answered all questions making the process seamless. They did not have the exact car we wanted so they were able to find it at another dealership and bring it here ...

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Google Feb 5, 2024

My wife and I had a Great experience purchasing our new vehicle with Patrick Hyundai! Quite honestly, went better than I was prepping myself for after shopping other dealerships. Our salesman Guido Uruchima was very accommodating and patient with us from the start! didn't pressure us and gave my wife and I plenty of time to discuss the purchase to ensure it was right for us! even stuck around late to make sure he shook our hand when leaving with our vehicle. This experience continued on to finance where they were very patient, thorough and personable discussing many of ...

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Google Feb 5, 2024

Although the dealership is going through a renovation period with many obstacles, the staff is still are able to perform quality service. Gus does a great job. Keep it up!

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Google Feb 4, 2024

What an excellent experience with Patrick Hyundai! For starters, the sales associate, Allan B, was by far the best I have dealt with in all my encounters at a dealership! Do not let his youth fool you, he has years of car sales wisdom tucked away just ready to provide you with the most informative, reliable, and up to the minute information on the vehicle that you choose. Its not often you come across a salesperson that takes the time to listen to what the customer wants and provides options without trying to "hard-sell". Lets face it - ...

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Google Feb 4, 2024

I recently purchased a car, and the experience exceeded my expectations. The salesman, Ed, made my car-buying experience exceptional. He was attentive, knowledgeable, and genuinely invested in finding the right vehicle for me. Ed’s patience and willingness to answer all my questions made the process smooth. His friendly demeanor and no-pressure approach created a positive and comfortable atmosphere. I highly recommend Ed for his outstanding service and making my car purchase enjoyable.

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Google Feb 3, 2024

Impeccable, stress-free service. Allan Bastea, my salesperson was knowledgeable, courteous and made me feel at ease during this purchase. I did not feel pressured but was instead navigated through the process of making the second most important purchase. I would certainly recommend Patrick Hyundai and especially Allan Bastea to my family and friends when they are in the market for a well appointed vehicle.

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Google Feb 3, 2024

Ed Jones proved to be very helpful by listening to my needs and finding the exact car and features my wife and I were looking for. Ed made the process fun while being professional at the same time. Great sales guy!!

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Google Jan 30, 2024

The service was great and they answered all my questions.

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Google Jan 28, 2024

Purchased a 2024 Palisade right before new years. Great staff, great negotiation, great overall experience. Can't wait for the tow hitch to come in so I can tow my track car!

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Google Jan 27, 2024

I honestly can’t say enough about our time at this dealership. We have had multiple Acura’s and this was by far the most pleasant experience buying a car we have had. We pulled into the parking lot and were greeted right away by the BEST salesman Manny. He wasn’t pushy at all and was happy to listen to our needs. It didn’t take long to find the car we wanted and it only got better from there. Manny made the process so comfortable. While we were waiting the service manager Josh answered all of our questions ...

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Google Jan 11, 2024

Sam in the service department has been a literal angel these past few months helping me with various car issues. She is so patient and kind and made me feel much more at ease during a very stressful time!! She is simply the best!! Thank you Sam!!

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Google Jan 8, 2024

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Google Jan 6, 2024

Excellent experience all around. Received the car I wanted at a price I was happy with.

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Google Jan 6, 2024

Good inventory, good experience during negotiations and speedy sales process. My salesperson, Naeem, was great to work with. He was very helpful and eager to answer any questions I had throughout the process.

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Google Jan 5, 2024

We loved the the energy in the tent,our sales associate Guido was spectacular explaining The technical part of our chosen car, we had a great experience with Guido and his knowledge about the brand Hyundai.

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Google Jan 3, 2024

I would happily recommend Patrick Hyundai to anyone who would listen. Patrick Hyundai was very easy to deal. The pushy, obnoxious "car salesperson" stereotype does not apply here -- the people in Patrick Hyundai were respectful and understanding. One thing though: our car was clean when Patrick released it to us but when i lifted the car floor mats, I found that the car floor could have been vacuumed better/more thoroughly. Other than that, absolutely 5/5 stars.

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Google Jan 1, 2024

Best experience I have had at any dealership so far. Guido our salesman helped us find the best deal for us and the vehicle we ultimately drove away in. All of the team members were friendly, professional and attentive. Highly recommend visiting Patrick Hyundai.

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Google Dec 30, 2023

Dawid G and Ketyra in had displayed top notch performance on their work. I am extremely satisfied and grateful for their great support and service.

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Google Dec 29, 2023

We had a great experience with Manuel Diaz great person, i totally recommend him! Please ask for him plus he speaks Spanish thats a plus 👍.

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Google Dec 28, 2023

Excellent Customer Service .Great price and Good inventory

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Google Dec 26, 2023

Had a great experience leasing my first car. Everyone was super nice and good at explaining everything. Larry was my salesman- the best!

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Google Dec 23, 2023

Great parts dept

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Google Dec 13, 2023

Patrick Hyundai, people are courteous, Manny Diaz is the top sales guy. No question to small always spends time explaining how things work.

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Google Dec 11, 2023

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Google Dec 10, 2023

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Google Dec 6, 2023

Good and reliable place for buying a car

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Google Dec 2, 2023

Best Hyundai dealer in the area

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Google Nov 28, 2023

The folks and the service are great

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Google Nov 21, 2023

Ask for Mr. Polcik! He helped me purchase my car, he helped us in many ways and was also very pleasant to talk to! Highly recommend working with him!

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Google Nov 17, 2023

My experience at Patrick Hyundai was a very nice one Mike my service rep was fantastic everyone there was very friendly and helpful

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Google Nov 17, 2023

We previously leased a Palisade through Patrick but decided the vehicle was too large for us and wanted to turn-in our lease early. Manny helped us with the process and it could not have gone better. He listened to our needs, provided us a variety of options within our preferred price point, and made the process incredibly easy. Most importantly, he did not pressure us into making a decision. He found us the perfect Tucson and we couldn't be happier. I highly recommend Manny!

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Google Nov 13, 2023

Patrick Hyundai is a great dealer for service work! Clear communications before and after work is completed. Professional and friendly.

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Google Nov 13, 2023

Scott Jose and Mandash and his son provided excellent customer service thank you

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DealerRater Mar 2, 2023

We have been customers of this Patrick dealership for close to 20 years with our Mini Coopers. Would like to mention our experience when we went in for a test drive. We had no intension of purchasing a car that day, but Johnny Storelli took great care of us. We didn’t feel pressured or rushed and it felt like we were dealing with a friend. My husband has major health issues and Johnny was so kind and helpful. We now have a new car that we love! Will definitely recommend Johnny and Patrick to our friends.

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DealerRater Jan 31, 2023

My wife and I had nothing but great service when purchasing our Certified pre owned Santa Fe. Johnny Storelli was the individual who helped us from start to finish and he was absolutely incredible, we came in with parameters of what we were looking for and Johnny either met or exceeded all of them. He gave us time to think things over but always kept in contact with us all the way through the purchase. I would highly recommend going to see Johnny or any staff members at Patrick Hyundai if you are in the market for a car. Nothing ...

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